Safeguarding support services

For those in a crisis

Please email or call Karen Galloway, Diocesan Safeguarding Manager, available 8am to 8pm on 07785 621319.

Samaritans please call 116 123 or email, for further information please visit

For all safeguarding concerns

Customer First to discuss safeguarding/homelessness concerns please call 0808 800 4005. 

Click here for issues relating to adults.


Sexual abuse concerns

Survivors In Transition For male/female adults who have been sexually abused as a child

07765 052282 or 01473 23249

Sexual Assault Referral Centre (SARC) 'The Ferns'

0300 1235058

On-call Independent Sexual Violence Adviser: 07866 142139 

Suffolk Rape Crisis For referrals, telephone support and online counselling

0800 085 0520

NAPAC For adults abused as children

0800 801 0331



Domestic Abuse

Lighthouse For female victims of Domestic Abuse 0808 2000 247 
Anglia Care Trust For male and female victims of Domestic Abuse 0800 977 5690
Refuge 24hr National Domestic Abuse 0800 2000 247 
Women’s Aid  

Live Online Chat: Monday to Friday 10am 2pm

Alumah A west Suffolk charity that supports survivors of relationship abuse 07770 468698 
Compassion South Suffolk Charity that supports those who have experienced domestic abuse 07597 337831 [9am-1pm) Monday to Friday  
Respect Men’s Advice 0808 8010327
ManKind Male Victims of Domestic Abuse 01823 334244 [Weekdays 10am-4pm]
Respect Perpetrators Helpline 0808 8024040
Open Up Facilitating a church culture where domestic abuse is acknowledged, understood and recognised as unacceptable,  offering awareness programmes. 07943 740 261


Support that children can directly access

Childline 0800 1111 or for further information please visit:

The Hideout or for further information please visit:

Support for parents 

To learn more about how to keep Children and Young People safe online:

Think U Know | Weblink

Parentline: available on: 0808 800 2222.


Updated 30 June 2020.